We do our best to process and ship all orders that come in within 24 hours of receipt. We ship USPS Priority mail. If you have any problems with a shipment or need to return an item, please contact us and we'll be happy to help.
If your order has not arrived within 15 days (30 days for international) please contact us right away. If a shipment is lost and you contact us within that time frame, then a search can be made to locate it.